Payment Policy

At Puff Post Australia, we believe in transparency, security, and simplicity when it comes to payments. This Payment Policy outlines everything you need to know about how we process payments, what methods we accept, and how we protect your information.

Accepted Payment Methods

We currently accept the following secure payment options:

• Cryptocurrency – Bitcoin (BTC), Ethereum (ETH), and select altcoins (see checkout for current options)
• Bank Transfer/PayID/Osko – Direct deposit to our Australian bank account (details provided at checkout)
• Cash App / PayPal – Available for select orders; contact us for details

We do not accept personal checks, money orders, or COD (Cash on Delivery).

Currency

All prices listed on Puff Post Australia are in Australian Dollars (AUD) unless otherwise stated. If you are paying via cryptocurrency, the exchange rate will be locked in at the time of checkout.

Payment Security

Your security is our priority. We use:

• 256-bit SSL encryption for all transactions
• No storage of full credit card details on our servers
• PCI-compliant payment gateways

We never share your financial information with third parties, except as required to process your payment.

Order & Payment Confirmation

Once your payment is successfully received:

• You will receive an email confirmation within 5–10 minutes.
• Your order status will update to “Payment Confirmed – Processing” in your account.
• If paying via bank transfer or crypto, please allow up to 1 hour for manual verification (we work quickly!).

Didn’t receive a confirmation? Check your spam folder or contact us at:
info@puffpostaustralia.com

Failed or Declined Payments

If your payment is declined:

1. Double-check your card details or crypto wallet address.
2. Ensure you have sufficient funds.
3. Try an alternative payment method.
4. Contact your bank or payment provider.

If issues persist, email us at info@puffpostaustralia.com – we’re happy to help.

Refunds & Chargebacks

We stand by our products, but we also follow a clear refund policy:

• Refunds are only issued if an order cannot be fulfilled or if a product arrives damaged (see our Returns & Refunds Policy).
• Chargebacks initiated without contacting us first may result in a permanent ban from Puff Post Australia.
• If you believe a charge is incorrect, please email us before disputing – we will always work with you fairly.

Payment Privacy

We collect only the minimum payment information necessary to process your order. Your name, email, and shipping address are kept private and never sold or rented.

For full details, please see our Privacy Policy.

Contact Us

For any payment-related questions, concerns, or issues:

 Email: info@puffpostaustralia.com

We aim to respond within 24 hours (often sooner).

Policy Changes

Puff Post Australia reserves the right to update this Payment Policy at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

Thank you for choosing Puff Post Australia – where quality meets trust.