Shipping Policy
Last updated: April 2026
At Puff Post Australia, we take your privacy, safety, and satisfaction seriously. This Shipping Policy outlines everything you need to know about how we deliver our products straight to your door – discreetly, reliably, and across Australia.
Where We Ship
We currently ship within Australia only.
We do not offer international shipping at this time.
If you are located outside Australia, please check back in the future or contact us for updates.
Shipping Methods & Delivery Times
We offer standard shipping on all orders. Delivery times are estimates and begin from the date of dispatch, not the date of order.
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3 – 7 business days | Calculated at checkout |
Order processing time: Please allow 1–2 business days for us to process and pack your order before dispatch.
Delivery times may vary depending on your location within Australia (remote areas may take slightly longer).
Discreet Packaging
Your privacy matters to us. All orders are shipped in plain, unmarked packaging with no external branding, logos, or references to Puff Post Australia or the contents inside.
- No smell
- No labels indicating “magic mushrooms” or “psychedelics”
- Discreet return address
You can order with confidence.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number.
You can use this tracking number to monitor your delivery through our shipping partner’s website.
If you haven’t received your tracking information within 3 business days of placing your order, please check your spam folder or contact us.
Lost, Stolen, or Delayed Packages
While we do everything we can to ensure smooth delivery, we cannot be held responsible for:
- Packages lost or stolen after delivery confirmation
- Delays caused by the shipping carrier, weather, or public holidays
- Incorrect shipping addresses provided by the customer
Please double-check your shipping address before completing your order.
If you realize you made a mistake, contact us immediately – we may be able to correct it before dispatch.
Failed Delivery Attempts
If a delivery fails due to:
- Incorrect address
- No one available to sign (if required)
- Unclaimed package at the post office
the package may be returned to us. In this case, you will be responsible for re-shipping costs before we send it out again.
Contact Us – Shipping Support
Have a question about your order or our shipping policy?
We’re here to help.
Email: info@puffpostaustralia.com
Please include your order number (if applicable) so we can assist you as quickly as possible.
Our team responds within 1–2 business days.
Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to review this page before placing an order.
Thank you for choosing Puff Post Australia.
We’re honoured to be part of your journey – and we’ll make sure your package arrives safely, discreetly, and with care.